About Us
About Expedient
Expedient is the software company AU and NZ freight forwarders and customs brokers have trusted for 30 years — built on trust, reliability, and genuine support.
Our Story
Expedient Software has built freight forwarding and customs brokerage software for Australian and New Zealand logistics businesses for 30 years — and we were the first software company in Australia to bring that software to the cloud. Customers who prefer to run on their own infrastructure still get the same level of support.
In June 2026, Expedient was acquired by Libra Software Group, a division of Constellation Software (TSX:CSU). We continue to operate as an independent business unit within Libra — same team, same platform, same day-to-day support — now backed by a group built to invest in the businesses it acquires for the long term.
“Our acquisition by Libra is a strong endorsement of the Expedient team and of our commitment to innovation and service for over three decades,” says Scott Craven, General Manager of Expedient.
Our specialist team — some with more than 10 years at Expedient — are approachable, focused, and know freight forwarding and customs brokerage well enough to make your job easier, not harder. Meet the team leading it.
Leadership
Scott Craven
General Manager
Scott leads Expedient as General Manager, responsible for the team and platform that Australian and New Zealand freight forwarders and customs brokers have relied on for 30 years — now as part of Libra Software Group.
“I have a passion for developing software that provides efficiencies that makes our customers jobs and lives easier. It is what gets me out of bed each day.”
Rossi Irani
Head of IT
Rossi leads IT infrastructure and support at Expedient, keeping both our cloud and on-premise platforms running for customers around the clock.
“My role at Expedient is dynamic, providing integrated IT infrastructure solutions and support based on customer needs and demands. This makes working at Expedient a fulfilling experience.”
Brett Lorensini
Customer Support Manager
Brett heads up customer support at Expedient, leading the team that keeps freight forwarders and customs brokers running day to day.
“The most rewarding part of my role at Expedient is developing people to people relationships with our customers. This drives me to ensure we continue to offer unrivalled customer service and support.”
Why Choose Us
Best Customer Support in the Industry
Friendly, helpful people providing ongoing support, whenever you need it.
Simple, Predictable Pricing
Simple, predictable pricing that rewards your growth and success rather than penalising it.
Efficient Software That Streamlines Your Business
A dedicated Workflow Module gives your business the tools to streamline operations end to end.
We Actually Care About Your Business
Person-to-person relationships that forge strong, successful partnerships.
Customised Development & Integration
Bespoke software development and system integration — including SAP integration projects and bespoke reporting — developed, implemented, and supported by Expedient.
24/7 Peace of Mind
Real-time system management and monitoring, across both cloud and on-premise deployments.